Benefits complexity is accelerating. Employee expectations are rising. And AI is reshaping how work gets done. For CHROs, the challenge isn’t just adopting new technology, it’s making sense of a growing web of benefits programs, point solutions and fragmented experiences while delivering clarity, consistency and care at scale. In this session, we’ll explore how leading organizations are rethinking the employee experience by combining advanced technology with human expertise to simplify complexity and support people when it matters most. From navigating benefits decisions to orchestrating services across providers, discover how a smarter, more connected approach can create confidence for employees and measurable value for employers.