Day Two Keynote: Leading With Civility in a Divided World

In an era of heightened political and social tensions, workplace civility has never been more critical. In this candid fireside chat, SHRM Chief Human Resources Officer Jim Link joins EBN’s Alyssa Place to explore how HR and business leaders can foster a culture grounded in respect, empathy, and open dialogue.

Jim will share actionable strategies for promoting civil discourse across teams—including the importance of active listening, collaboration, curiosity, and constructive feedback. The conversation will also cover how to set expectations for behavior, encourage civic participation without partisanship, and build training programs and policies that support a more inclusive and communicative workplace.

Key takeaways include:

• Why civility is a foundational element of healthy workplace culture
• How to practice and model effective, respectful communication
• Ways leaders can support civic engagement while remaining neutral
• Practical tools and approaches to foster empathy, trust, and collaboration

Join us for an inspiring and timely conversation on the power of words, actions, and leadership in shaping a more respectful workplace.