Morganne Francois

I’ve worked for Fortune 500 Companies such as Infosys in Atlanta, GA from 2009 – 2016 where I assisted in the training and opening of new call centers to support the growth of the Life and Annuity Clients, like TIAA and State Farm. I assisted in the administration of high-level client policies. I soon realized that I wanted to go a different path and began working closely with the Human Resource Department at Infosys, leading Diversity and Inclusion, Customer Service, New Hire Orientation, and various Compliance Trainings to employees in the U.S. and India. I returned home to Indianapolis, Indiana in 2016 and started working for Delaware Life. There I assisted in training New Hires on the products offered by the company and worked in their Service Improvement Department. The desire to further my knowledge in Human Resources led me to the Service Engineering role at Kronos, now UKG in 2019. I assisted various clients of different employee sizes with their HRIS system and trained clients on how to use the system to fit their company needs.

I received my certification in LOMA, Benefits, and continuing to obtain my CEBS. I attended Dillard University in New Orleans, LA. I enjoy spending time with my family, watching football, cooking, and giving back to the community.